1345 Crescent Drive #81432

Corpus Christi, Texas 78468

361-993-8900

Answering Calls 365 Days a Year!

24/7/365 Call Support

We're ready to take your call.

Evaluating Your Call Answering Service

As a business owner, you know that keeping your customers happy is a 24/7 job – and when you need to step away from the office or possibly get some well deserve R&R you need to be reassured that your customers will be taken care of.

How to Avoid these Terrifying Call Answering Mishaps!

Halloween is in full swing today, but there is nothing scarier than a customer service call gone wrong! Having a call answering service can put your mind at ease, but it’s important to make sure that your operators are equipped with the right information about your business – doing so can help both parties avoid these terrifying mistakes! We’ve compiled 5 of the scariest possible mishaps an operator can make, how they can resolve the mishap, and of course how to avoid them all together!

5 ways to Boost Employee Morale

Ready for a staggering statistic, that is probably truer than you want it to be? Forbes released an article with mind-boggling numbers – pointing out that “seventy percent of your employees hate their jobs.” Sounds a bit extreme, but with ever present financial pressures and increased career stressors, we have a working population that is […]

Millennial Customer Support Tips

The target audience of most businesses today likely includes millennials, who communicate in an entirely different way than previous generations. This generation was raised with technology and social media – and the instant gratification of the world wide web. Which means that your audience is easier to reach than ever – but increasingly difficult to […]

Top 3 Reasons to Say Goodbye to Voicemail

We know it is hard to run a business and still be available to take calls around the clock. However, having a live person answering your phone makes all the difference in the world to customer perception and satisfaction. Let’s explore more about how voicemail and automated systems could be costing you big and how […]